"Other" Responses

Has your company (or any of your/your clients' brands) used information learned in blogs to improve products or services?
Other: don't know
Other: Don't know
Other: Don't know
Other: don't know
Other: not yet
Other: It is useful to track public opinion on important, high profile cases
Other: Don't know
Other: I can't speak for my company on this, but I have used it on a personal level to improve the quality of service I provide.
Other: we have taken note of attitudes and trends and fed those into our internal processes
Other: not sure
Other: Not yet
Other: we've used it to encourage clients to recognize the importance of blogs and possibly start their own
Other: not sure
Other: Used blog info about clients for new business pitches
Other: Don't know