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JUNE 2007



Brand Identity at Retail
In most cases, is retail a good place to build your brand's identity?

Response
Percent
Response
Count
 Yes  83.2%   139 
 No  16.8%   28 
Why or why not? (please specify) view comment
 119 

answered question   167 

skipped question   3 

Are most retailers more of a help or a hindrance to a manufacturer's brand-identity objectives?

Response
Percent
Response
Count
 Help  12.4%   21 
 Hindrance  30.8%   52 
 Neither  15.4%   26 
 Both  41.4%   70 
Why? (please specify) view comment
 120 

answered question   169 

skipped question   1 

Are most manufacturers more a help or a hindrance to a retailer's brand-identity objectives?

Response
Percent
Response
Count
 Help  28.5%   47 
 Hindrance  16.4%   27 
 Neither  27.3%   45 
 Both  27.9%   46 
Why? (please specify) view comment
 107 

answered question   165 

skipped question   5 

Which of the following tactics have worked best for your brand at retail? (pick all that apply)

Response
Percent
Response
Count
 Packaging  77.4%   130 
 Displays  76.2%   128 
 In-Store TV  13.1%   22 
 In-Store Radio  6.6%   11 
 Special Events  51.2%   86 
 Special Offers  44.6%   75 
 Customer Service  28.6%   48 
 Kiosks  20.2%   34 
 Store-within-a-Store  30.4%   51 
 Loyalty Programs  32.1%   54 
 Circulars  23.2%   39 
 All of the Above  6.0%   10 
 None of the Above  1.8%   3 
view comment Other (please specify)
 11.9%   20 
answered question   168 
skipped question   2 

Does your brand have a retail strategy?

Response
Percent
Response
Count
 Yes  72.5%   121 
 No  10.8%   18 
view comment Other (please specify)
 16.8%   28 

answered question   167 

skipped question   3 

Is your organization ready to maximize the building of brand identity at retail?

Response
Percent
Response
Count
 Yes  44.3%   74 
 No  26.4%   44 
 Almost  29.3%   49 
Why or why not? (please specify) view comment
 55 

answered question   167 

skipped question   3 

Does retail-marketing get the same respect as traditional advertising in your organization?

Response
Percent
Response
Count
 Yes  40.6%   67 
 No  44.9%   74 
 Almost  14.6%   24 
Why or why not? (please specify) view comment
 67 

answered question   165 

skipped question   5 

What is your greatest opportunity/challenge to build brand-identity at retail?

Response
Count
view comment
 122 

answered question   122 
skipped question   48 

Type of company:

Response
Percent
Response
Count
 Manufacturer  31.9%   51 
 Retail  5.6%   9 
 Agency  25.6%   41 
 Service Industry  5.0%   8 
 Consulting Firm  13.8%   22 
 Marketing Services  6.3%   10 
 Media  2.5%   4 
 Academia  1.3%   2 
 Not-For-Profit  1.9%   3 
Other
 6.3%   10 

answered question   160 

skipped question   10 

If Manufacturer or Service industry, which Industry:

Response
Percent
Response
Count
 Apparel  6.9%   7 
 Automotive  1.0%   1 
 Computer/Software  1.0%   1 
 Consumer Electronics  2.9%   3 
 Financial Services  1.0%   1 
 Healthcare/Pharmaceutical  3.9%   4 
 Media/Entertainment  6.9%   7 
 Packaged Goods  31.4%   32 
 Restaurant  4.9%   5 
 Retail  5.9%   6 
 Telecomm  2.0%   2 
 Travel & Leisure  1.0%   1 
Other
 31.4%   32 

answered question   102 

skipped question   68 

Size of Company:

Response
Percent
Response
Count
 Less Than $500MM  63.7%   100 
 $501MM - $999MM  12.1%   19 
 $1B - $2B  6.4%   10 
 $2B-$5B  6.4%   10 
 $5B- $10B  5.1%   8 
 $10B+  6.4%   10 

answered question   157 

skipped question   13 
Number of years in marketing:

Response
Percent
Response
Count
 More than 15  61.0%   97 
 Ten to 15  16.4%   26 
 Five to 10  13.2%   21 
 Fewer than 5  9.4%   15 

answered question   159 

skipped question   11 

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