þÿ<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><title>Comment Summary</title><link media="all" href="css/Export.css" type="text/css" rel="stylesheet" /></head><body style="margin-left: 15px; margin-right: 15px; margin-top: 15px"><a onfocus="blur();" href="index.html" class="NormBtn" />&nbsp;<< Back to Summary&nbsp;</a><div style="margin-top: 15px"><table class="rsltsmry" cellspacing="1" cellpadding="0" border="0"><thead><tr><th class="hdr" colspan="3">Would you be upset if Starbucks closed a store in your neighborhood?</th></tr></thead><thead><tr><th class="hdr dflt">#</th><th class="hdr dflt">Response Date</th><th class="hdr dflt" style="width:99%;">Why or why not?</th></tr></thead><tbody><tr><td>1.</td><td style="white-space:nowrap;">8/14/2008 6:44:00 AM</td><td>It's the only freaking one here!</td></tr><tr><td>2.</td><td style="white-space:nowrap;">8/14/2008 6:45:00 AM</td><td>its still a good place to get the NYTimes in Boston.</td></tr><tr><td>3.</td><td style="white-space:nowrap;">8/14/2008 7:38:00 AM</td><td>They run a good operation.</td></tr><tr><td>4.</td><td style="white-space:nowrap;">8/14/2008 7:57:00 AM</td><td>It's their business model...they need to work out what makes sense. I have no judgement one way or the other on that...plus, for me, coffee is not this thing that I HAVE to have close by. It would not affect how I feel about the brand at all if they opened/closed stores in my area.</td></tr><tr><td>5.</td><td style="white-space:nowrap;">8/14/2008 10:05:00 AM</td><td>Starbucks should definitely close stores.</td></tr><tr><td>6.</td><td style="white-space:nowrap;">8/14/2008 10:49:00 AM</td><td>This is one neighborhood (downtown Cleveland) where its locations don't seem excessive.</td></tr><tr><td>7.</td><td style="white-space:nowrap;">8/14/2008 10:50:00 AM</td><td>My happiness is not driven by the convenience or lack thereof of any vendor including Starbucks.</td></tr><tr><td>8.</td><td style="white-space:nowrap;">8/14/2008 10:58:00 AM</td><td>No other decent cafe in town.</td></tr><tr><td>9.</td><td style="white-space:nowrap;">8/14/2008 11:10:00 AM</td><td>Don't go there often, several other coffee shops to go to, WiFi at this Starbucks does not work, does at Bo's</td></tr><tr><td>10.</td><td style="white-space:nowrap;">8/14/2008 11:41:00 AM</td><td>For the convenience of going there and the fact that my children like the specialty drinks.</td></tr><tr><td>11.</td><td style="white-space:nowrap;">8/14/2008 11:44:00 AM</td><td>Too many. Too homogenous. Not enough individualism in Starbucks brand. Like a big tough guy.</td></tr><tr><td>12.</td><td style="white-space:nowrap;">8/14/2008 11:47:00 AM</td><td>There are plenty of others within close distance</td></tr><tr><td>13.</td><td style="white-space:nowrap;">8/14/2008 12:01:00 PM</td><td>We have outstanding &amp;quot;locals&amp;quot; with more atmosphere and uniqueness. But the Starbucks stores also are attractive and offer variety, nice seating, convenience for business meetings, etc.</td></tr><tr><td>14.</td><td style="white-space:nowrap;">8/14/2008 12:09:00 PM</td><td>I don't do there that often, and it is not that close to my home</td></tr><tr><td>15.</td><td style="white-space:nowrap;">8/14/2008 12:10:00 PM</td><td>It might give a local coffeehouse an opportunity.</td></tr><tr><td>16.</td><td style="white-space:nowrap;">8/14/2008 12:20:00 PM</td><td>It would actually help the brand if they were a little less convenient, a little more special.</td></tr><tr><td>17.</td><td style="white-space:nowrap;">8/14/2008 12:21:00 PM</td><td>It's convenient and consistent. It also adds to the neighborhood - which used to be &amp;quot;on the cusp&amp;quot; with crime, homelessness. Now, the Starbucks says that my neighborhood has arrived.</td></tr><tr><td>18.</td><td style="white-space:nowrap;">8/14/2008 12:21:00 PM</td><td>There are plenty of alternatives</td></tr><tr><td>19.</td><td style="white-space:nowrap;">8/14/2008 12:35:00 PM</td><td>One Store is perfectly located considering my commute</td></tr><tr><td>20.</td><td style="white-space:nowrap;">8/14/2008 12:36:00 PM</td><td>Don't go now anyway!</td></tr><tr><td>21.</td><td style="white-space:nowrap;">8/14/2008 12:40:00 PM</td><td>No Starbucks in my neighborhood...</td></tr><tr><td>22.</td><td style="white-space:nowrap;">8/14/2008 12:41:00 PM</td><td>They took over an historic building and really improved it. I'd hate to see it go back to the way it was</td></tr><tr><td>23.</td><td style="white-space:nowrap;">8/14/2008 12:44:00 PM</td><td>It is a good option to take a break and get something to eat in our little downtown area</td></tr><tr><td>24.</td><td style="white-space:nowrap;">8/14/2008 12:44:00 PM</td><td>Right now I don't use it very much, but I could well again in the future!</td></tr><tr><td>25.</td><td style="white-space:nowrap;">8/14/2008 12:46:00 PM</td><td>There is one strategically placed in all the major areas of my town. I can walk to one from home another from work and there is another that is located right where I do all of my errands.</td></tr><tr><td>26.</td><td style="white-space:nowrap;">8/14/2008 12:51:00 PM</td><td>As long as the one near work stayed open...</td></tr><tr><td>27.</td><td style="white-space:nowrap;">8/14/2008 12:52:00 PM</td><td>Depends which one they closed and if the service got better at the one they kept.</td></tr><tr><td>28.</td><td style="white-space:nowrap;">8/14/2008 12:52:00 PM</td><td>Slightly less convenient at some times.</td></tr><tr><td>29.</td><td style="white-space:nowrap;">8/14/2008 1:02:00 PM</td><td>I probably would not go to Starbucks if it wasn't convenient</td></tr><tr><td>30.</td><td style="white-space:nowrap;">8/14/2008 1:13:00 PM</td><td>Depends on which one...there is a free-standing Starbucks that has a very convenient drive-thru, and I would be upset if that closed. But there is also a Starbucks inside a grocery store that I would not necessarily miss if it closed.</td></tr><tr><td>31.</td><td style="white-space:nowrap;">8/14/2008 1:13:00 PM</td><td>There are some excellent local independents in both my home and work neighborhoods.</td></tr><tr><td>32.</td><td style="white-space:nowrap;">8/14/2008 1:14:00 PM</td><td>depends which one</td></tr><tr><td>33.</td><td style="white-space:nowrap;">8/14/2008 1:16:00 PM</td><td>I would have to drive several miles out of my way to another one. My husband goes daily, sometimes twice daily &amp;amp; would be very upset.</td></tr><tr><td>34.</td><td style="white-space:nowrap;">8/14/2008 1:22:00 PM</td><td>WE have 11 Dunkin Donuts in our town.</td></tr><tr><td>35.</td><td style="white-space:nowrap;">8/14/2008 1:34:00 PM</td><td>I have other good choices.</td></tr><tr><td>36.</td><td style="white-space:nowrap;">8/14/2008 1:36:00 PM</td><td>They are closing one that I drive by on my way to work, if I stop at all it is at that one. So I am sad it is closing.</td></tr><tr><td>37.</td><td style="white-space:nowrap;">8/14/2008 1:39:00 PM</td><td>They are!</td></tr><tr><td>38.</td><td style="white-space:nowrap;">8/14/2008 1:40:00 PM</td><td>See above - No need for any more Starbucks in NYC - there are enough!</td></tr><tr><td>39.</td><td style="white-space:nowrap;">8/14/2008 1:43:00 PM</td><td>If it were the one closest to me I might be a little upset.</td></tr><tr><td>40.</td><td style="white-space:nowrap;">8/14/2008 1:44:00 PM</td><td>I am loyal to another coffee place</td></tr><tr><td>41.</td><td style="white-space:nowrap;">8/14/2008 1:56:00 PM</td><td>Its far enough away to be a treat when you want one. No access would be bad</td></tr><tr><td>42.</td><td style="white-space:nowrap;">8/14/2008 1:57:00 PM</td><td>Because I have 3 more to go to!</td></tr><tr><td>43.</td><td style="white-space:nowrap;">8/14/2008 1:58:00 PM</td><td>It's convenient to have one nearby when I want it.</td></tr><tr><td>44.</td><td style="white-space:nowrap;">8/14/2008 2:00:00 PM</td><td>Even though I don't go often, I like knowing it's there and being able to stop by when I'm driving to a client (for a morning fix) or to walk up on a Saturday morning.</td></tr><tr><td>45.</td><td style="white-space:nowrap;">8/14/2008 2:01:00 PM</td><td>There would need to be one for me to be upset. You need another button.</td></tr><tr><td>46.</td><td style="white-space:nowrap;">8/14/2008 2:01:00 PM</td><td>They have already started closing stores around me. (San Juan, Puerto Rico)</td></tr><tr><td>47.</td><td style="white-space:nowrap;">8/14/2008 2:02:00 PM</td><td>it's part of my routine</td></tr><tr><td>48.</td><td style="white-space:nowrap;">8/14/2008 2:06:00 PM</td><td>Don't go to it - generally visit it only while on the road/at the airport only</td></tr><tr><td>49.</td><td style="white-space:nowrap;">8/14/2008 2:10:00 PM</td><td>Depends on which one - and proximity.</td></tr><tr><td>50.</td><td style="white-space:nowrap;">8/14/2008 2:17:00 PM</td><td>I am not their customer.</td></tr><tr><td>51.</td><td style="white-space:nowrap;">8/14/2008 2:27:00 PM</td><td>I like the coffee and the atmosphere to catch up on reading or meet with friends and business colleagues. Convenience is a big part of that. Closures cause inconvenience.</td></tr><tr><td>52.</td><td style="white-space:nowrap;">8/14/2008 2:30:00 PM</td><td>It's a familiar sight but I probably would not miss it given that there is a local coffee shop and a Dunkin very close by. Dunkin has better coffee.</td></tr><tr><td>53.</td><td style="white-space:nowrap;">8/14/2008 2:32:00 PM</td><td>I have 2 independent coffee shops closer -- one is faster and good for basic coffee, the other is slow but super atmosphere and great drinks. Almost never go to Starbucks in my neighborhood anymore.</td></tr><tr><td>54.</td><td style="white-space:nowrap;">8/14/2008 2:41:00 PM</td><td>free-standing units are a good location identifier!</td></tr><tr><td>55.</td><td style="white-space:nowrap;">8/14/2008 2:42:00 PM</td><td>I'm very indifferent. Coffee might taste good but it is ridiculously priced, service is incredibly slow (ever had coffee in Italy?), and the stores are too harsh -- dark lighting only makes the stores look dirty and dingy, not comfy and cozy. Funky independent coffee shops are much much much more interesting and they get it right.</td></tr><tr><td>56.</td><td style="white-space:nowrap;">8/14/2008 2:43:00 PM</td><td>There are plenty of independent coffee shops, other chains, or diners in the same area.</td></tr><tr><td>57.</td><td style="white-space:nowrap;">8/14/2008 2:44:00 PM</td><td>BECAUSE IT'S RIGHT ON MY WAY TO WORK AND I WOULD BE BUMMED IF I HAD TO DRIVE OUT OF MY WAY FOR IT!</td></tr><tr><td>58.</td><td style="white-space:nowrap;">8/14/2008 2:46:00 PM</td><td>It's just business, nothing personal- though I think in some'hoods having a Starbucks open is/was a sign that the area is becoming important and closing the store has hit some of these areas in a personal way.</td></tr><tr><td>59.</td><td style="white-space:nowrap;">8/14/2008 2:46:00 PM</td><td>As long as they didnt close ALL of them, I'd be fine.</td></tr><tr><td>60.</td><td style="white-space:nowrap;">8/14/2008 2:49:00 PM</td><td>you always can find an option</td></tr><tr><td>61.</td><td style="white-space:nowrap;">8/14/2008 2:52:00 PM</td><td>It's a gathering place central to our first ring 'burb outside of Mpls. While I also like Dunn Brothers, the space is too small to meet.</td></tr><tr><td>62.</td><td style="white-space:nowrap;">8/14/2008 2:59:00 PM</td><td>Because when I'm on that side of town I always go there either for a capp or an iced tea.</td></tr><tr><td>63.</td><td style="white-space:nowrap;">8/14/2008 3:14:00 PM</td><td>dunkin donuts coffee is better</td></tr><tr><td>64.</td><td style="white-space:nowrap;">8/14/2008 3:28:00 PM</td><td>We have Peet's Coffee which is much better and we have several private coffee places that roast their own and are infinitely better.</td></tr><tr><td>65.</td><td style="white-space:nowrap;">8/14/2008 3:33:00 PM</td><td>it had always been a destination stop for us. Just a little more convenient now.</td></tr><tr><td>66.</td><td style="white-space:nowrap;">8/14/2008 3:35:00 PM</td><td>Starbucks is a pillar of our neighborhood. Losing one would change the area in a way that probably would not work as well as having a Starbucks.</td></tr><tr><td>67.</td><td style="white-space:nowrap;">8/14/2008 3:40:00 PM</td><td>They take up space that another retailer could occupy, with a needed service.</td></tr><tr><td>68.</td><td style="white-space:nowrap;">8/14/2008 3:44:00 PM</td><td>sometimes i need a coffee and they are convenient</td></tr><tr><td>69.</td><td style="white-space:nowrap;">8/14/2008 3:46:00 PM</td><td>I do like certain specialty drinks--and prefer to get them in the stand-alone store, rather than the grocery store stands.</td></tr><tr><td>70.</td><td style="white-space:nowrap;">8/14/2008 3:55:00 PM</td><td>I like Starbucks but I seldom go out of my way to go there. Other coffee shops in the area lack the aesthetic but have finer coffee.</td></tr><tr><td>71.</td><td style="white-space:nowrap;">8/14/2008 3:56:00 PM</td><td>Because the remaining stores would get busier.</td></tr><tr><td>72.</td><td style="white-space:nowrap;">8/14/2008 4:12:00 PM</td><td>I seldom make the walk over any longer. Out of convenience I might pop in but it is no longer a destination as it once was.</td></tr><tr><td>73.</td><td style="white-space:nowrap;">8/14/2008 4:12:00 PM</td><td>There are too many. The shops in the grocery stores are overkill. I liked Starbucks for it's unique and appealing stores. Now it's like McDonalds in Walmart - it's not special anymore.</td></tr><tr><td>74.</td><td style="white-space:nowrap;">8/14/2008 4:14:00 PM</td><td>Depends on which they close. If they close the one closest - yes, I'd be upset. Also at work, there are two in walking distance. If they close the one I go to 90% of the time, I'd be very upset.</td></tr><tr><td>75.</td><td style="white-space:nowrap;">8/14/2008 4:19:00 PM</td><td>There are plenty of better alternatives.</td></tr><tr><td>76.</td><td style="white-space:nowrap;">8/14/2008 4:37:00 PM</td><td>There are more than enough stores within 2 miles of my house.</td></tr><tr><td>77.</td><td style="white-space:nowrap;">8/14/2008 4:40:00 PM</td><td>They are actually closing one near me. It's not the most convenient to get to so I'm okay with it.</td></tr><tr><td>78.</td><td style="white-space:nowrap;">8/14/2008 4:51:00 PM</td><td>n/a</td></tr><tr><td>79.</td><td style="white-space:nowrap;">8/14/2008 4:52:00 PM</td><td>Where McDonald's was once the sign of civilization, Starbucks now is</td></tr><tr><td>80.</td><td style="white-space:nowrap;">8/14/2008 4:57:00 PM</td><td>My fave is the one in Barnes &amp;amp; Noble. It's great to be able to take a book or magazine to browse while I'm sipping.</td></tr><tr><td>81.</td><td style="white-space:nowrap;">8/14/2008 5:04:00 PM</td><td>I would feel bad for the people who congregate there. It's hard to lose a place like that.</td></tr><tr><td>82.</td><td style="white-space:nowrap;">8/14/2008 5:42:00 PM</td><td>There are several others, two are right next to each other</td></tr><tr><td>83.</td><td style="white-space:nowrap;">8/14/2008 5:56:00 PM</td><td>Because there are plenty of other ones I could go to with little additional effort.</td></tr><tr><td>84.</td><td style="white-space:nowrap;">8/14/2008 6:06:00 PM</td><td>It's convenient to have them always within a few blocks. Though I always prefer a local place if there is one.</td></tr><tr><td>85.</td><td style="white-space:nowrap;">8/14/2008 6:07:00 PM</td><td>Because this is road food for me, not home food</td></tr><tr><td>86.</td><td style="white-space:nowrap;">8/14/2008 6:49:00 PM</td><td>Convenience</td></tr><tr><td>87.</td><td style="white-space:nowrap;">8/14/2008 6:51:00 PM</td><td>Because there are four others in my neighborhood</td></tr><tr><td>88.</td><td style="white-space:nowrap;">8/14/2008 7:13:00 PM</td><td>I love fraps and it would be nice to get them close to home.</td></tr><tr><td>89.</td><td style="white-space:nowrap;">8/14/2008 8:00:00 PM</td><td>Maybe a new local coffee store would spring up in it's stead</td></tr><tr><td>90.</td><td style="white-space:nowrap;">8/14/2008 8:15:00 PM</td><td>too long a wait in the AM for coffee when I do get it ...</td></tr><tr><td>91.</td><td style="white-space:nowrap;">8/14/2008 9:10:00 PM</td><td>As I said before, I like their beans.</td></tr><tr><td>92.</td><td style="white-space:nowrap;">8/14/2008 9:27:00 PM</td><td>i brew quality coffee at home now</td></tr><tr><td>93.</td><td style="white-space:nowrap;">8/14/2008 10:09:00 PM</td><td>There are many other coffee shop options in my neighborhood such as bakeries and other coffee shops.</td></tr><tr><td>94.</td><td style="white-space:nowrap;">8/14/2008 10:10:00 PM</td><td>I don't patronize the one that is so far from my home so wouldn't matter if it closed.</td></tr><tr><td>95.</td><td style="white-space:nowrap;">8/14/2008 10:11:00 PM</td><td>They're not convenient for me so I rarely go there. I go to those that are near where I workout and near work.</td></tr><tr><td>96.</td><td style="white-space:nowrap;">8/14/2008 11:50:00 PM</td><td>I wouldnt miss one...if they closed 3 or 4 of them I would be upset</td></tr><tr><td>97.</td><td style="white-space:nowrap;">8/15/2008 12:31:00 AM</td><td>There is a drive thru one nearby...very convenient!</td></tr><tr><td>98.</td><td style="white-space:nowrap;">8/15/2008 2:08:00 AM</td><td>it is not my first choice for coffee so i have options</td></tr><tr><td>99.</td><td style="white-space:nowrap;">8/15/2008 2:57:00 AM</td><td>Nice to walk into town with wife/kids to go for a coffee</td></tr><tr><td>100.</td><td style="white-space:nowrap;">8/15/2008 7:10:00 AM</td><td>they already closed one, yet the local shops are still doing great</td></tr><tr><td>101.</td><td style="white-space:nowrap;">8/15/2008 4:54:00 PM</td><td>As long as it's only one store, I won't mind, because there are two others.</td></tr><tr><td>102.</td><td style="white-space:nowrap;">8/15/2008 5:37:00 PM</td><td>They are ubiquitous. There's another one around the corner.</td></tr><tr><td>103.</td><td style="white-space:nowrap;">8/16/2008 12:04:00 AM</td><td>I don't want employees to lose their jobs.</td></tr><tr><td>104.</td><td style="white-space:nowrap;">8/16/2008 1:39:00 AM</td><td>There aren't any other coffee shops in our area.</td></tr><tr><td>105.</td><td style="white-space:nowrap;">8/17/2008 4:46:00 PM</td><td>Tons of them elsewhere in my county.</td></tr><tr><td>106.</td><td style="white-space:nowrap;">8/18/2008 1:51:00 PM</td><td>It would depend on if it was the one that I always go to or one of the others that are just secondary options</td></tr><tr><td>107.</td><td style="white-space:nowrap;">8/18/2008 3:25:00 PM</td><td>YES</td></tr><tr><td>108.</td><td style="white-space:nowrap;">8/18/2008 4:13:00 PM</td><td>It depends which one they close. I would be upset if they closed the one I like the most. If they closed one of the other two, I'd be fine with it.</td></tr><tr><td>109.</td><td style="white-space:nowrap;">8/18/2008 8:16:00 PM</td><td>feel for the employees</td></tr></tbody></table></div></body></html>