White Papers

Catherine Boera, Landor
 
Return on Twitter.
The ROI on social media is at retail. By Catherine Boera. (pdf) or (text)

 
 
Jason Katz, Catapult
 
Digital Shopper Marketing.
Research reveals the digital tools that work best for shoppers.  By Jason Katz. (pdf) or (text)

 
 
Paul Thompson, Henry Rak Consulting Partners
 
Shopping Optimized.
Putting the shopper at the center of retail assortment decisions.  By Paul Thompson. (pdf) or (text)

 
 
Barbara Fabing, Arc Worldwide
 
Packages as People.
Creating a full embrace with shoppers starts with packaging. By Barbara Fabing. (pdf) or (text)

 
 
Luc Speisser, Landor
 
Sixteen Seconds.
Your brand has just sixteen seconds to be seen, understood and wanted. By Luc Speisser. (pdf) or (text)

 
 
Dori Molitor, WomanWise
 
Baby Love.
The “we decade” began almost ten years ago for J&J’s BabyCenter. By Dori Molitor. (pdf) or (text)

 
 
Randi Moore, Marketing Drive
 
The Retailer's List.
To get on the shopper's list, retailers must fill both needs and desires. By Randi Moore. (pdf) or (text)

 
 
Spencer Hapoienu, Insight Out of Chaos
 
True Loyalty.
What comes after the circular?  Retailers pinpoint better ideas. By Spencer Hapoienu. (pdf) or (text)

 
 
Chris Hoyt, Hoyt & Company
 
Cracked Rear View.
Putting category before brand is like driving in reverse. By Chris Hoyt. (pdf) or (text)

 
 
Vinit Doshi, Henry Rak Consulting Partners
 
Map the Gap.
Winning at retail requires innovation across bundles of brand benefits.  By Vinit Doshi. (pdf) or (text)

 
 
Randi Moore, Marketing Drive
 

Supermarket Savvy. Innovative supermarkets tap into emotional and functional desires.  By Randi Moore. (pdf) or (text)

 
 
Beth Ann Kaminkow, TracyLocke
 
Popping for Shoppers.
The "pop-up" trend is driving retail innovation. By Beth Ann Kaminkow. (pdf) or (text)

 
 
Anne Howe, Mars advertising
 
The Shopper Aperture.
Let's put a new lens on the future of shopper marketing.  By Anne Howe. (pdf) or (text)

 
 
Dori Molitor, WomanWise
 
The We Decade.
Creating community and higher purpose will elevate our brands in the 2010s. By Dori Molitor. (pdf) or (text)

 
 
Paul Kramer, Catapult
 
Smooth Selling.
Integrated Selling drives bottom-line sales and better brand performance. By Paul Kramer. (pdf) or (text)

 
 
Mark Renshaw, Arc Worldwide
 
The Socialized Shopper.
New research shows how social media is changing shopping behavior.  By Mark Renshaw. (pdf) or (text)

 
 
Jim Doucette, Henry Rak Consulting Partners
 
Think Big!
Embrace strategic planning as the great opportunity to build loyalty that it is.  By Jim Doucette. (pdf) or (text)

 
 
Al Wittemen, TracyLocke
 
Shopping for Value.
Let's give shoppers more value than they pay for.  By Al Wittemen. (pdf) or (text)

 
 
Masha Sajdeh, Nick Jones, Arc Worldwide
 
Precision, Prudence & Passion.
A study of multichannel shoppers yields valuable insights. By Masha Sajdeh and Nick Jones. (pdf) or (text)

 
 
Richard Guha, Brand Max Equity
 
Real-Time Loyalty.
Green Hills Market builds loyalty where the shopper, product and store converge. By Richard Guha. (pdf) or (text)

 
 
Dori Molitor, WomanWise
 
Stand By Me.
A year ago we were angry.  Now we'd like some tender, loving care. By Dori Molitor. (pdf) or (text)

 
 
Scott Osman, Landor
 
Citizenship Branding.
Loyalty grows when brand values and strategy align.  By Scott Osman. (pdf) or (text)

 
 
Zain Raj, Euro RSCG Discovery
 
Leading with Loyalty.
Brand rituals build loyalty and drive growth.  By Zain Raj. (pdf) or (text)

 
 
Al Wittemen, TracyLocke
 
Feeling the Media.
Making shoppers feel the love means making the media feel their pain. By Al Wittemen. (pdf) or (text)

 
 
Chris Hoyt, Hoyt & Co.
 
Screen Gems.
The convergence of digitalmedia at retail is re-defining the shopping experience. By Vince Weiner. (pdf) or (text)

 
 
Alexander Do, Landor
 

Open Up! Are you up for the challenge of open branding?   By Alex Do. (pdf) or (text)

 
 
William Rosen, Arc Worldwide
 
Activating Creativity.
Bringing brands to life across channels and disciplines moves people to action. By William Rosen. (pdf) or (text)

 
 
Cindy Jolicoeur, Marketing Drive
 
Codeword: Partnership.
Television is alive and well for advertisers who innovate and collaborate. By Cindy Jolicoeur. (pdf) or (text)

 
 
Dori Molitor, WomanWise
 
Burt's Buzz.
At Burt's Bees, a culture of caring is both the medium and the message. By Dori Molitor. (pdf) or (text)

 
 
Greg Murtagh, Triad Digital Media
 
Shopper-Marketing Online.
Walmart sets the standard for engaging consumers online. By Greg Murtagh. (pdf) or (text)

 
 
Jim Garrity, Kerry O'Connor, Bellwether
 
Digital Bridges.
New research uncovers keys to successful digital-media integration. By Jim Garrity and Kerry O'Connor. (pdf) or (text)

 
 
Mack Hoopes, Henkel Consumer Goods
 

The Shopper's Perspective. Value-seeking behaviors may transcend demographics.  By Mack Hoopes. (pdf) or (text)

 
 
Chris Hoyt, Hoyt & Co.
 

Minding the Store. The “best of the best” in shopper marketing get better and better.  By Chris Hoyt. (pdf) or (text)

 
 
Al Wittemen, Marta LaRock, TracyLocke
 

Brand the Experience. Seven “simple” questions clear the path to innovation and growth.  By Al Wittemen and Marta LaRock. (pdf) or (text)

 
 
Mitch Blum, Marketing Drive
 

Long-Live Brands! National brands need to up their game to stay on top.  By Mitch Blum. (pdf) or (text)

 
 
Susan Nelson, Mary Zalla, Landor
 

Brand-Image Boffo. A behind-the-scenes look into the making of NetApp’s global brand.   By Britt Dionne. (pdf) or (text)

 
 
Eric Greifenberger, Henry Rak Consulting Partners
 

Map the Market. An understanding of consumer behavior frames a brand's competitive advantage.  By Eric Greifenberger. (pdf) or (text)

 
 
Joel Nickelsen, Meridian Consulting Group
 

Branding Sales Culture. Recapturing the value of selling skills is critical to building brand identity. By Joel Nickelsen. (pdf) or (text)

 
 
Chris Hoyt, Hoyt & Co.
 

The Hub Top 12. The “best of the best” in shopper marketing get better and better.  By Chris Hoyt. (pdf) or (text)

 
 
Ted Taft, Meridian Consulting Group
 

Shopper-Friendly Culture. Growth at retail demands a more holistic view of shopper marketing.  By Ted Taft. (pdf) or (text)

 
 
Jason Sorley, Marketing Drive
 

The Three-Percent Club. Brands that empathize rationally and visually get more attention at the shelf.  By Jason Sorley. (pdf) or (text)

 
 
Susan Nelson, Mary Zalla, Landor
 

Insight-Out Design. Great design informed by solid research is the shortest distance between a shopper and a brand.  By Susan Newlson and Mary Zalla. (pdf) or (text)

 
 
Al Wittemen, Marta LaRock, TracyLocke
 

Brands to Retail. Seven "simple" questions clear the path to innovation and growth. By Al Wittemen and Marta LaRock. (pdf) or (text)

 
 
Al Wittemen, TracyLocke
 

Johnny the Bagger. An emotional connection is more important than ever at retail. By Al Wittemen. (pdf) or (text)

 
 
Paul Thompson, Henry Rak
 

The Net Brand Effect. A portfolio approach to pricing is critical to brand growth at retail. By Paul Thompson. (pdf) or (text)

 
 
Chip Miller, Miller Zell
 

Store Brand Surprise. An in-store test reveals unexpected dynamics between national and retailer brands. By Chip Miller. (pdf) or (text)

 
 
Chris Hoyt, Hoyt & Co.
 

Touching the Elephant. Shopper marketing is the elephant in the room that nobody sees quite the same way. By Chris Hoyt. (pdf) or (text)

 
 
Zain Raj, Euro RSCG
 

McDonald's Gets McBetter. For McDonald's, McActions speak louder than McWords. By Zain Raj and Paula Ausick. (pdf) or (text)

 
 
Jane Eastman, Henry Rak Consulting Partners
 

An Innovator's Blueprint. Innovation effectiveness is the key to growth in challenging times.  By Vince Weiner. (more)

 
 
Vince Weiner, Active International
 

Secret Sauce. There's absolutely nothing about this recession that a little bit of good chocolate and a lot of great retail can't cure.  By Vince Weiner. (more)

 
 
Al Wittemen, TracyLocke
 
Solutions Without Walls. Innovation demands tearing down walls between consumers and shoppers.  By Al Wittemen. (more)

 
 
Cindy Jolicoeur, Marketing Drive
 
Green Pragmatism. Eco-savvy consumers should be at the center of your brand strategy.  By Cindy Jolicoeur. (more)

 
 
Luke Mansfield, Landor Associates
 
Box of Tools. Innovation is a set of philosophies and methods to help solve problems in creative ways.  By Luke Mansfield. (pdf) or (text)

 
 
John Wilkins, Miller Zell
 
Retail as Runway. Left-brained brands should take a cue from right-brained retailers.  By John Wilkins. (pdf) or (text)

 
 
Tim Scholler, Mars Advertising
 
The Shopper's Journey. A new study reveals what our struggle for meaning and identity says about the way we shop. By Tim Scholler. (pdf) or (text)

 
 
Chris Hoyt, Hoyt & Company
 
T-Minus Ten. A Hub benchmark study says the shopper-marketing rocket ship is ready for liftoff.   By Chris Hoyt. (pdf) or (text)

 
 
Jon Kramer, Alliance Marketing
 
A Mighty Wind. Shopper marketing isn't about the shopper.  It's about the retailer.  By Jon Kramer. (pdf) or (text)

 
Chris Maher, Greenlight
 
Shoeless Cobblers. Agencies must reinvent their business models.  By Chris Maher. (pdf) or (text)